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SF Bay Area
Retail
ThirdLove
65
Employees
April 2, 2020
July 17, 2024

ThirdLove Layoffs: What Happened & Why?

In April 2020, ThirdLove, a lingerie upstart challenging Victoria's Secret's dominance, laid off nearly 30% of its workforce. The layoffs, which affected employees across various teams, were a result of the coronavirus pandemic's impact on direct-to-consumer brands and other companies. In this article, we'll discuss what happened, why it happened, and the potential future impact of these layoffs on the industry and the employees involved.

Why did ThirdLove have layoffs?

The layoffs at ThirdLove were driven by economic pressures and shifts in industry demands due to the COVID-19 pandemic. The virus's impact on consumer spending led to a decline in demand for non-essential products like lingerie, affecting direct-to-consumer brands like ThirdLove. Online spending on direct-to-consumer products fell 7% on average between March 2 and 22, with ThirdLove's falling 39% week over week during the week of March 16.

In response to these challenges, ThirdLove closed its pop-up brick-and-mortar store in New York City and cut roles at its customer-experience center in Chico, California. Co-founder and co-CEO Heidi Zak stated that the company made the cuts because the business has been affected by the coronavirus pandemic. The broader economic fallout caused by the pandemic has led to a slowdown in hiring and an increase in layoffs across various industries, including tech startups.

Financial Impact and Future Directions

While the exact financial impact of the layoffs on ThirdLove is not detailed in the available sources, it can be inferred that the company aims to reduce costs and adapt to the changing market conditions caused by the pandemic. As the layoffs affected various teams, including logistics, recruiting, design, data, customer experience, and marketing, ThirdLove may be streamlining its operations to focus on core business functions.

This could potentially improve the company's financial health in both the short and long term. However, specific strategic adjustments or product and market focuses remain undisclosed. In general, companies facing similar challenges may realign their investments to better suit current business needs and optimize for continued growth.

Impact on Industry

The retail industry has been significantly impacted by the COVID-19 pandemic, with many companies experiencing a drop in sales and revenue, leading to a wave of layoffs across various sectors. ThirdLove's layoffs reflect these challenges and may contribute to potential shifts in the industry. The pandemic has accelerated the shift towards e-commerce and digital services, as consumers increasingly turn to online shopping and remote work. Companies that can adapt to these changes and offer innovative solutions may be better positioned to weather the crisis and emerge stronger in the post-pandemic world. ThirdLove's layoffs and operational adjustments could serve as an example for other companies facing similar challenges, as they navigate the evolving retail landscape.

Conclusion

ThirdLove's layoffs, prompted by the COVID-19 pandemic's impact on consumer spending and industry demands, aimed to reduce costs and adapt to market changes. These layoffs may lead to operational adjustments and a focus on core business functions, potentially improving the company's financial health. As the retail industry shifts towards e-commerce and digital services, ThirdLove's actions could serve as an example for other companies navigating the evolving landscape, possibly influencing future strategies and market trends.