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SF Bay Area
Retail
The RealReal
235
Employees
April 14, 2020
June 19, 2024

The RealReal Layoffs: What Happened & Why?

In April 2020, luxury consignment retailer The RealReal announced significant workforce adjustments in response to the COVID-19 pandemic. The company, which has been public for just under a year, laid off 10% of its workforce and furloughed 15% of employees across various departments. This move aimed to reduce operating expenses by approximately $70 million. In this article, we'll discuss what happened, why it happened, and the potential future impact of these layoffs.

Why did The RealReal have layoffs?

The RealReal's decision to lay off 10% of its workforce and furlough 15% of employees was driven by economic pressures from the COVID-19 pandemic. The layoffs are part of a strategy to reduce operating expenses by approximately $70 million and preserve liquidity. CEO Julie Wainwright expressed confidence in a swift recovery, emphasizing the company's strong balance sheet, customer satisfaction, and positive traffic trends. This move aligns with broader industry trends of layoffs and restructuring to adapt to pandemic-induced changes in consumer behavior and market conditions​

Financial Impact and Future Directions

The layoffs and furloughs at The RealReal are expected to result in approximately $70 million in reduced operating expenses. These measures aim to preserve liquidity and reduce short-term costs. Despite the layoffs, the company maintains a strong balance sheet, high customer satisfaction, and healthy traffic trends. The RealReal is also focusing on reducing operating expenses and enhancing liquidity, positioning itself for a robust recovery. Additionally, the company is emphasizing technology initiatives to efficiently scale operations, ensuring it remains well-positioned for future growth

Impact on Industry

The RealReal's focus on resilience and recovery during the pandemic suggests it will continue to influence the luxury consignment market. The recent layoffs and furloughs reflect broader economic challenges in the retail sector, prompting the company to enhance operational efficiencies. This strategic shift is expected to accelerate digital transformation and encourage flexible business models to better withstand future economic uncertainties. The RealReal aims to maintain its leadership in sustainable fashion, driving industry-wide changes and increasing its market presence​

Conclusion

The RealReal's layoffs and furloughs, driven by COVID-19 economic pressures, aimed to reduce operating expenses by $70 million and preserve liquidity. Despite these challenges, the company's strong financials and focus on technology initiatives suggest resilience and continued influence in the luxury consignment market. These developments may prompt the broader retail sector to prioritize operational efficiencies, digital transformation, and flexible business models to better navigate future uncertainties.