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Boston
HR
Pegasystems
245
Employees
January 3, 2023
June 20, 2024

Pegasystems Layoffs: What Happened & Why?

In January 2023, Cambridge-based Pegasystems Inc. announced layoffs affecting 4% of its global workforce, approximately 245 jobs. This decision comes amid a broader trend of layoffs in the tech industry. In this article, we'll discuss the reasons behind these layoffs, their impact, and the company's future plans.

Why did Pegasystems have layoffs?

Pegasystems' decision to lay off 4% of its workforce can be attributed to the company's efforts to improve its go-to-market operating model. This includes driving role clarity and accountability, enabling greater efficiency, and sharpening client focus. The company is also making changes in its go-to-market teams to ensure alignment with strategy, aiming to become a "Rule of 40" company, a popular metric in the software-as-a-service industry.

Operating in a volatile business environment, Pegasystems, like many others, is adapting and making management adjustments to best support clients, shareholders, and employees. CEO Alan Trefler discussed prioritizing internal candidates for open positions while supporting those leaving the company in line with the company's values. Pegasystems expects to incur a charge of $18.9 million in the fourth quarter of 2022 for cash severance and related benefit costs for terminated employees, indicating that affected workers will receive severance packages.

Financial Impact and Future Directions

The financial implications of the layoffs on Pegasystems include an expected cost of $18.9 million for cash severance and related benefit costs. While specific savings are not detailed, the layoffs are part of the company's strategy to become a "Rule of 40" company, focusing on growth and cash flow for long-term financial health.

Post-layoffs, Pegasystems is undergoing a strategic review to improve its go-to-market operating model, aiming for greater efficiency, role clarity, accountability, and a sharper client focus.These efforts are intended to better support clients, shareholders, and employees, positioning the company for future success.

Impact on Industry

The layoffs at Pegasystems, part of the wider trend of job reductions across the tech sector, suggest a possible evolution in HR strategies toward more agile and efficiency-focused models. These changes could enhance emphasis on skills development and redeployment, along with increased utilization of technology for effective workforce management. This situation underscores the need for strategic workforce planning, urging HR professionals to adapt swiftly to dynamic business climates. Emphasizing clear communication and support for affected employees, these strategies align with broader business goals to foster resilience and sustainability.

Conclusion

Pegasystems' layoffs stem from efforts to improve its go-to-market operating model and become a "Rule of 40" company. The $18.9 million severance cost indicates support for affected employees. These changes may lead to a more flexible, efficiency-driven HR strategy in the tech industry, emphasizing skills development and technology use. Pegasystems' future actions could further focus on aligning workforce planning with business strategies, ensuring resilience and sustainability in a competitive market.