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Why did Essential Products Fail?

What Happened To Essential Products & Why Did It Fail?

January 24, 2025

Essential Products, founded by Android creator Andy Rubin, aimed to revolutionize the smartphone market with its premium Essential Phone. Despite initial hype and significant investment, the company faced poor sales, mixed reviews, and failed to deliver on other promised products, leading to its eventual shutdown.

What Was Essential Products?

Essential Products

Essential Products, founded by Android creator Andy Rubin, launched the Essential Phone, a premium smartphone with a nearly all-screen design and high build quality. Despite raising $330 million and being valued at $1 billion, the company struggled with poor sales and mixed reviews, ultimately leading to its shutdown.

What Happened to Essential Products?

The story of Essential Products is a tale of high ambitions and significant setbacks, marked by several critical phases:

  • Initial Challenges Faced: Essential Products struggled with poor sales of its only complete product, the Essential Phone. The company faced mixed reviews, and a follow-up phone was canceled, along with other promised devices like a smart home assistant and operating system.
  • Negative Public Perception: The Essential Phone's mixed reviews contributed to a negative market perception. The inability to deliver on other promised products further damaged the company's reputation.
  • Technological Innovations: The Essential Phone was known for its premium build quality and nearly all-screen design. However, its magnetic module system only saw limited success with a 360-degree camera and a headphone jack adapter.
  • Market Competition: The Essential Phone faced stiff competition, especially from the iPhone X and other notch-design phones. Its exclusivity with Sprint in the US also limited its market reach.
  • Financial and Leadership Issues: The company struggled to secure further investment, particularly for new projects like Project Gem. Additionally, negative publicity surrounding Andy Rubin's departure from Google amid sexual misconduct allegations likely impacted the company's operations and reputation.

When Did Essential Products Shut Down?

Essential Products announced its shutdown on February 12, 2020. The company struggled with poor sales of its Essential Phone and failed to deliver on other promised products, leading to its closure less than three years after its first smartphone launch.

Why Did Essential Products Shut Down?

  1. Poor Sales and Mixed Reviews:

    The Essential Phone, despite its premium build and innovative design, sold poorly and received mixed reviews. The phone's camera was widely criticized, and its exclusivity with Sprint in the US limited its market reach. These factors contributed significantly to the company's inability to gain a foothold in the competitive smartphone market.

  2. Unfulfilled Promises:

    Essential Products failed to deliver on several promised products, including a smart home assistant and a new phone called "Project Gem." The inability to bring these products to market eroded consumer trust and investor confidence, ultimately leading to the company's downfall.

  3. Leadership Controversies:

    Founder Andy Rubin's departure from Google amid credible sexual misconduct allegations cast a shadow over Essential Products. The negative publicity surrounding Rubin likely impacted the company's operations and reputation, making it difficult to secure further investment and support.

  4. Financial Struggles:

    Essential Products faced significant financial challenges, including a lack of investor interest and insufficient funds to develop new products. The company struggled to secure additional financing, which was crucial for bringing innovative projects like Project Gem to market.

  5. Market Competition:

    The Essential Phone faced stiff competition from established brands like Apple and Samsung. The release of the iPhone X, with its similar notch design, overshadowed Essential's unique selling points, making it difficult for the company to differentiate itself in a crowded market.

Lessons Learned from Essential Products's Failure

  • Market Research: Thoroughly understand market needs and competition before launching a product to ensure it meets consumer demands and stands out.
  • Product Delivery: Consistently deliver on promises to build and maintain consumer trust and investor confidence.
  • Financial Planning: Secure sufficient funding and manage finances wisely to support product development and market entry.
  • Leadership Integrity: Maintain a positive public image and ethical leadership to avoid damaging the company's reputation and operations.
  • Adaptability: Be prepared to pivot and adapt to market changes and consumer feedback to stay relevant and competitive.
  • Strategic Partnerships: Choose distribution and partnership strategies that maximize market reach and accessibility.
  • Innovation Balance: Balance innovation with practicality to ensure new features are both groundbreaking and user-friendly.

We Shut Down Startups

Essential Products's failure highlights the complexities and challenges of winding down a startup. If you're facing a similar situation, Sunset can help you navigate the legal, tax, and operational burdens seamlessly.

Don't let the stress of shutting down a business overwhelm you. Book a demo with Sunset today to ensure a smooth and efficient wind-down process, allowing you to move on to your next venture without penalties or liabilities.