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Why did CommonBond Fail?

What Happened To CommonBond & Why Did It Fail?

January 24, 2025

CommonBond, founded in 2012, aimed to offer lower-rate student loans and refinancing services. Initially successful, it raised significant funding and disrupted the student loan market. However, the pandemic-induced pause on student loan payments and a failed pivot to solar loans led to its closure in 2022.

What Was CommonBond?

CommonBond

CommonBond's main product was student loan refinancing, offering lower rates and better customer service. Its unique value proposition included a social mission, funding education for children in need. Notable achievements include funding over $5 billion in loans, saving consumers more than $1 billion, and serving over one million users.

What Happened to CommonBond?

The story of CommonBond is a compelling narrative of initial success followed by unforeseen challenges and eventual closure:

  • Initial Success and Growth: Founded in 2012 by Wharton MBA graduates, CommonBond quickly gained traction by offering lower-rate student loans and refinancing services. By 2016, the company had raised $46 million and was ranked among the top 20 MBA startups.
  • Impact of the Pandemic: The COVID-19 pandemic severely impacted CommonBond's core business, as the federal student loan payment pause drastically reduced the demand for refinancing. This unexpected market shift forced the company to explore alternative revenue streams.
  • Failed Pivot to Solar Loans: In an attempt to diversify, CommonBond pivoted to residential solar panel loans in early 2022. Despite initial growth in this new market, the company struggled to secure the necessary capital to scale the business.
  • Market and Rate Environment: The challenging market and rate environment further exacerbated CommonBond's financial difficulties. Unable to adapt quickly enough, the company ultimately decided to wind down operations in September 2022.
  • Social Mission and Legacy: Throughout its journey, CommonBond maintained a strong social mission, partnering with Pencils of Promise to fund education for children in need. Despite its closure, the company left a lasting impact by donating over $2.5 million to this cause.

When Did CommonBond Shut Down?

CommonBond announced its decision to wind down operations in September 2022. The announcement was made by CEO David Klein on LinkedIn, following significant challenges posed by the pandemic and a failed pivot to solar loans.

Why Did CommonBond Shut Down?

  1. Impact of the Pandemic: The COVID-19 pandemic led to a federal pause on student loan payments, which drastically reduced the demand for refinancing. This pause removed half of the refinance market that CommonBond relied on, making it difficult for the company to sustain its core business.
  2. Failed Pivot to Solar Loans: In an attempt to diversify, CommonBond pivoted to residential solar panel loans. Despite initial growth, the company struggled to secure the necessary capital to scale this new business. The pivot was not quick enough to offset the losses from the student loan segment.
  3. Challenging Market Conditions: The overall market and rate environment were not favorable for CommonBond. The company faced increased competition and a tough macroeconomic climate, which made it difficult to attract new investments and sustain operations.
  4. Regulatory Challenges: Government policies during the pandemic, such as the student loan payment pause, severely impacted CommonBond's business model. These regulatory changes removed a significant portion of their target market, making it hard to continue operations.
  5. Operational Issues: CommonBond was still scaling and not yet profitable when it attempted the pivot to solar loans. The company faced operational challenges in adapting to the new business model, which ultimately contributed to its decision to wind down.

Lessons Learned from CommonBond's Failure

  • Adaptability: Quickly adapting to market changes is crucial. Delays in pivoting can lead to missed opportunities and financial strain.
  • Diversification: Diversify revenue streams early to mitigate risks associated with market-specific downturns.
  • Capital Management: Secure sufficient capital before scaling new ventures to avoid financial bottlenecks.
  • Regulatory Awareness: Stay informed about regulatory changes that could impact your business model and prepare contingency plans.
  • Operational Efficiency: Ensure operational processes are robust and scalable before attempting significant business pivots.
  • Social Mission: Maintain a strong social mission to build brand loyalty and leave a lasting positive impact.

We Shut Down Startups

CommonBond's story is a stark reminder of how quickly market conditions can change, leading to unforeseen challenges and eventual closure. If you're facing similar hurdles, Sunset can help you navigate the complexities of winding down your startup.

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